Restore

Restore your Outlook, OneDrive, Personal Site, Teams, Sharepoint Sites and Public Folders item to the Original location, Alternate location or to the local computer.

Key:

Field Description
Select Your Data To Be Restored There are 4 options: 'Users', 'Teams', 'SharePoint Sites' and 'Public Folders'.
Sort by Users can be sorted by 'alphabetical order' or 'User Group'.
Select Your Items To Be Restored You can select items either from 'Choose from files as of job' or 'Choose from ALL files'. In addition, you can select the date and time from the dropdown lists.
Restore Method How items will be restored, either 'Restore items to Microsoft 365' or 'Save archive files to a destination'.
Restore Location There are three options: 'Original user', 'Alternate User' and 'Alternate Microsoft 365 organization'.
Mode There are two options: 'Overwrite when exist' and 'Skip when exist'.
Verify checksum of in-file delta files during restore When this option is checked, the checksum of in-file delta files will be verified during the restore process. This will check the data for errors during the restore process and create a data summary of the in-file delta files which will be included in the report.


To restore a Microsoft 365 backup set:

  1. Click on the destination that you want to restore the backup from.
  2. Select the data to be restored, choices are:
  3. Select the User, Teams Group, SharePoint Sites or Public Folders.
    Option: Sort by alphabetical order or User Group.
  4. Select the backup snapshot, either from 'Choose from files as of job' or 'Choose from ALL files'. If 'Choose from files as of job' was selected, select the date and time of the backup from the date and time drop down box.
  5. Select the items to be restored. The items that will be displayed will depend on the data selected to be restored. These are the items that can be restored:
    Option: Filter items by entering a date range then click [Show] to display items.
    Option: To view an item before selecting it for restore, click the [Preview] button. Once in the 'Preview' screen, you can download the email by clicking the [Quick Download] button.
    Option: Click the [Download] button to download and restore the item directly to a destination of your choice.
    Click [Next] once done selecting items for restore.
  6. Select the restore method: 'Restore items to Microsoft 365' or 'Save archive files to a destination'.
    Option: Click 'Show advanced option' link to show additional options.
    Select the Mode, 'Overwrite when exist' or 'Skip when exist'. Option: Click 'Verify checksum of in-file delta files during restore' check box if you want the in-file delta files to be checked.
    Click [Next].
  7. Click on [Restore] to begin the restore process.
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Please note that choices for data to be restored will depend on the data that was backed up. Only one type of data can be restored at a time, e.g. if you choose to restore Users and Teams you can restore Users first then after the restore process do the restore for Teams next.